Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Douglas

Osage Beach,MO

Summary

Dedicated employee with a strong work ethic and great customer service skills. The ability to adapt to any environment and multitask while ensuring satisfied customers and accurately handling cash. Working well with others and providing an overall memorable experience.

Overview

5
5
years of professional experience

Work History

Server

The Encore
03.2025 - Current

Create a connection with your customers

Account for all cash received and doing the math to figure out what is owed to the house, bartenders and host

Communication with coworkers and being able to work as a team

Ability to adapt in a fast paced environment

On Busy nights help move beer kegs up stairs and to the upper dining area (weigh about 10-50 lbs)

Hotel Front Desk Clerk

Coconut Cove Resort and Marina
11.2024 - 01.2025

Check cleanliness of rooms and resort property

Help housekeepers with cleaning hotel rooms and laundry

Schedule all stays and provide the best room for each group

Give guests recommendations for places to visit in the area

Prepare all rooms for guests arrival ( turning lights on and open curtains)

Server

Alley Cats
03.2021 - 10.2023

Server

Assist bar tenders with customers

Multitasking (serving multiple tables and bar guests while providing good service)

Security

Check ids as customers are coming in

Help solve any issues that arise

Cook

Work as a team to ensure food gets done at the same time

Prep foods to help the kitchen run efficiently

Clean bar area and bathrooms

Education

High School Diploma -

Penn Foster
Online

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Adapt to any environment
  • Work well as a team
  • Multitasking and organization

Timeline

Server

The Encore
03.2025 - Current

Hotel Front Desk Clerk

Coconut Cove Resort and Marina
11.2024 - 01.2025

Server

Alley Cats
03.2021 - 10.2023

High School Diploma -

Penn Foster