ALANA KREMER
St. Cloud,FL
Overview
34
34
years of professional experience
Work History
Senior Deputy Clerk
Orange County Clerk Of The Courts
Orlando, FL
11.1988 - Current
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Processed documents and materials to disseminate information to appropriate parties.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Interacted with customers by phone, email, or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Routed business correspondence, documents, and messages to correct departments and staff members.
Skills
- Mail Processing
- Verbal and Writing Communication
- Court Hearings
- Cash Handling
- Courtroom Procedures
- Clerical Support
- Customer Satisfaction
- Quality Management
- Critical Thinking
- File and Database Management
- Handling Payments
- Billing and Invoicing
- Customer Inquiries
- Copying and Scanning
- Microsoft Office
- Telephone Etiquette
- Process Improvement Initiatives
- Document Typing and Formatting
- Serve Customer Needs
Timeline
Senior Deputy Clerk
Orange County Clerk Of The Courts
11.1988 - Current