Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Lee

Dyer,IN

Summary

Detail-oriented Sales Associate known for effective time management and problem-solving skills. Experience in inventory management and maintaining store appearance, ready to support increased sales and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Associate

Dollar General
Dyer, USA
04.2024 - Current
  • Cultivated customer relationships, resulting in increased repeat business.
  • Assisted customers in locating products and coordinated with other sites for merchandise availability.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor while resolving issues effectively in high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Burlington
Merrillville, USA
08.2022 - 08.2023
  • Trained new associates on operational procedures and customer service best practices to ensure consistent service delivery.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Applied management feedback to streamline store processes and elevate overall performance.
  • Arranged racks and shelves to enhance store visual appeal, attract customers, and highlight specific merchandise.

Sales Associate

Goodwill Store
Dyer, USA
05.2021 - 08.2022
  • Processed sales transactions efficiently, ensuring accurate cash handling and register operations.
  • Assisted customers in locating merchandise, improving shopping experience and customer satisfaction.
  • Organized store displays, maintaining visual appeal and promoting featured products effectively.
  • Priced and tagged merchandise for sales floor display.
  • Supported inventory management by aiding stock replenishment and minimizing discrepancies.
  • Worked with team members to ensure store cleanliness and compliance with safety standards.

Education

No Degree - Kinesiology

North Carolina Central University
Durham, NC
08.2028

High School Diploma -

Rich Township Highschool
Olympia Fields, IL
05.2024

Skills

  • Sales expertise
  • Customer service
  • Cash handling
  • Verbal/written communication
  • Time management
  • Teamwork and collaboration
  • Team collaboration
  • Problem-solving
  • Conflict resolution
  • Listening skills
  • Flexible schedule
  • Problem-solving skills

Timeline

Sales Associate

Dollar General
04.2024 - Current

Sales Associate

Burlington
08.2022 - 08.2023

Sales Associate

Goodwill Store
05.2021 - 08.2022

No Degree - Kinesiology

North Carolina Central University

High School Diploma -

Rich Township Highschool
Alana Lee