ALANA OGILVIE
Arnold,MD
Summary
Student with a strong foundation in urban planning and sustainability, equipped with skills in ArcGIS Pro and data management. Proven ability to apply geographical concepts to real-world projects while delivering exceptional customer service. Results-driven and detail-oriented, committed to creative problem-solving in the environmental field.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Stylist
Free People Movement
Annapolis, Maryland
03.2026 - Current
- Styled outfits for clients based on current fashion trends and personal preferences.
- Maintained visual merchandising standards to create an inviting shopping environment.
- Organized inventory and replenished stock to optimize product availability and displays.
Server
Forward Brewing
Annapolis, Maryland
08.2025 - Current
- Recommended craft beers and food pairings to elevate customer dining experiences.
- Maintained cleanliness and organization of the bar area to ensure efficient service.
- Executed opening and closing duties, restocking supplies to ensure readiness for service.
Hostess
Tailchasers Restaurant & Dock Bar
Ocean City, MD
05.2024 - 08.2024
- Monitored server availability and table turnover to ensure efficient seating flow, and contributing to timely service.
- Supported dining room operations by assisting serving staff and food runners, facilitating seamless service.
- Maintained clean, welcoming spaces by regularly cleaning the wait area and bathrooms and enhancing guest experience.
Boutique Sales Associate
The Yellow Button
Harrisonburg, VA
10.2023 - 05.2024
- Provided personalized styling advice based on customer preferences.
- Responded to customer inquiries via phone, social media, and in person, ensuring a positive shopping experience.
- Promoted clothing on social media, enhancing brand visibility and engagement.
Hostess
Hooked
Ocean City, MD
05.2023 - 08.2023
- Monitored dining area to optimize seat availability and enhance guest experience.
- Arranged seating layouts to support smooth operations and efficient guest flow.
- Maintained cleanliness of dining areas by efficiently setting tables and promptly cleaning after use.
- Supported kitchen staff with food preparation and service tasks to ensure timely meal delivery with food service and cleanup tasks.
Office Administrative Assistant
Facility Site Contractors
Halethorpe, MD
02.2021 - 01.2023
- Coordinated daily operations of printers, scanners, and fax machines to ensure seamless document processing.
- Organized and maintained filing systems for efficient document retrieval.
- Built filing systems for physical and digital records.
- Protected confidential information and handled sensitive documents carefully.
- Received and directed incoming phone calls to appropriate departments.
Sales Associate
Homestead Gardens
Severna Park, MD
09.2019 - 12.2021
- Processed register sales and refunds, ensuring accurate payment activity and customer satisfaction.
- Prepared and coordinated special customer orders, enhancing order fulfillment efficiency.
- Gained in-depth knowledge of plant care and services to effectively assist customers.
Education
Bachelor of Science - Geography And Environmental Planning
Towson University
Baltimore, MD12-2026
Associates of Arts Degree - Transfer Studies Major
Anne Arundel Community College
Arnold, MD05-2025
High School Diploma -
Broadneck Highschool
Annapolis, MD05-2021
Skills
- Customer service and sales
- Communication and teamwork
- Social media engagement
- Adobe Illustrator
- Microsoft Office Suite
- Data entry and management
- Organizational skills
- Attention to detail
- Creative problem-solving
- ArcGIS Pro, ArcGIS Online
- SPSS Statistics
- Geographical concepts
- Administrative support
Certification
- Geospatial Technologies Upper Division Certificate - 2026
Timeline
Stylist
Free People Movement
03.2026 - Current
Server
Forward Brewing
08.2025 - Current
Hostess
Tailchasers Restaurant & Dock Bar
05.2024 - 08.2024
Boutique Sales Associate
The Yellow Button
10.2023 - 05.2024
Hostess
Hooked
05.2023 - 08.2023
Office Administrative Assistant
Facility Site Contractors
02.2021 - 01.2023
Sales Associate
Homestead Gardens
09.2019 - 12.2021
Bachelor of Science - Geography And Environmental Planning
Towson University
Associates of Arts Degree - Transfer Studies Major
Anne Arundel Community College
High School Diploma -
Broadneck Highschool