Alana Patterson
Perry County Nursing And Rehabilitation
Sheridan,AR
12
years of professional experience
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Work History
Certified Nursing Assistant
9 Years 5 Months- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Transported patients between rooms and appointments or testing locations.
Customer Service Associate
1 Year 5 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Diploma
Skills
Electronic Recordkeeping
Vital Signs Collection
Companionship and Emotional Support
General Housekeeping Abilities
Transporting Patients
Documenting Behaviors
Dementia and Alzheimer's Knowledge
Patient-Focused Care
Medical Recordkeeping
Quality Patient Care
Consistent Follow Through
Personal Care Assistance
Room Cleaning and Restocking
ADLs Assistance
Empathy and Compassionate Care
Timeline
Certified Nursing Assistant
Perry County Nursing And Rehabilitation
01.2017 - CurrentRead More
Customer Service Associate
Big Star
05.2014 - 10.2015Read More
Perryville High School
Diploma
Read More