Alana Pol
Loveland,CO
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Lead
Ziggi's Coffee
Longmont, Colorado
06.2025 - Current
- Was hand-selected as management to open the first corporate Ziggi's, on Clover Basin, in multiple years.
- Coordinated break schedules to maintain staffing efficiency.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Assisted in the training of new employees.
Landscaper
Self Employed
Loveland , CO
05.2020 - Current
- Provided fantastic and personal customer service to clients.
- Managed dozens of customers while providing excellent services.
- Managed cash, credit, and check payments accurately and quickly.
Barista
Ziggi's Coffee
Mead, Colorado
06.2025 - 06.2025
- Prepared high-quality coffee beverages to meet customer preferences.
- Provided excellent customer service by engaging with guests positively.
- Worked with Ziggi's corporate staff, and Brandon and Camrin, to create a well-run HQ.
Education
Master of Arts - English: Literature, Culture And Creativity
University of Northern Colorado
Greeley, CO05-2028
Associate of Arts - English
Front Range Community College
Fort Collins, CO05-2025
Affiliations
-Internship at Fort Collins Museum of Discovery
-Creative Writing
-Regular Volunteer at Fort Collins Museum of Discovery
-Landscape Volunteer
-Reading
References
References available upon request.
Timeline
Shift Lead
Ziggi's Coffee
06.2025 - Current
Barista
Ziggi's Coffee
06.2025 - 06.2025
Landscaper
Self Employed
05.2020 - Current
Master of Arts - English: Literature, Culture And Creativity
University of Northern Colorado
Associate of Arts - English
Front Range Community College
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