Emily Short
Milwaukee
Summary
Dynamic professional with a strong background in customer service and team leadership, notably at Forage Kitchen. Proven ability to train staff and implement process improvements, enhancing kitchen efficiency and reducing waste. Skilled in quality control and team motivation, consistently delivering exceptional guest experiences.
Overview
2
2
years of professional experience
Work History
Shift Lead
Forage Kitchen
05.2025 - 12.2025
- Led team during shifts, ensuring efficient workflow and adherence to operational standards.
- Trained new staff on food safety protocols and kitchen equipment usage.
- Monitored inventory levels, coordinating restocking efforts to maintain supply consistency.
- Implemented process improvements that enhanced kitchen efficiency and reduced waste.
Retail Sales Associate
Sketchers
03.2025 - 05.2025
- Assisted customers in selecting products to enhance shopping experience.
- Handled cash register operations, ensuring accurate transactions and customer satisfaction.
- Maintained store presentation by organizing merchandise and restocking inventory efficiently.
- Collaborated with team members to achieve sales goals and improve store performance.
Salad Maker
Sweetgreen
01.2024 - 08.2024
- Prepared high-quality salads by following established recipes and maintaining ingredient consistency
- Ensured freshness of ingredients through regular inventory checks and proper storage techniques
- Collaborated with team members to maintain cleanliness and organization of workstations
- Adapted quickly to changing menu items and customer preferences during peak hours
Retail Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
- Provided product knowledge to customers, promoting features and benefits effectively.
- Resolved customer inquiries and complaints, enhancing overall service quality and retention.
- Conducted visual merchandising according to brand standards, driving customer engagement.
- Participated in training new associates on operational procedures and customer service techniques.
Education
High School Diploma -
Rufus King
Milwaukee, WISkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
Shift Lead
Forage Kitchen
05.2025 - 12.2025
Retail Sales Associate
Sketchers
03.2025 - 05.2025
Salad Maker
Sweetgreen
01.2024 - 08.2024
Retail Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
High School Diploma -
Rufus King