Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelo Wilder

Portland

Summary

Dynamic and results-driven professional with extensive experience at Chipotle Mexican Grill, excelling in customer service and employee training. Proven track record in enhancing operational efficiency and driving business growth through strategic planning and quality control. Adept at mentoring teams and implementing process improvements that elevate service standards and reduce costs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Chipotle Grill
12.2022 - 11.2025
  • Supervised daily operations, ensuring adherence to food safety and sanitation standards.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Coordinated shift schedules to optimize workforce efficiency and maintain service quality.
  • Implemented process improvements that enhanced kitchen workflow and reduced wait times.

General Manager

Chipotle Grill
12.2024 - 06.2025
  • Directed daily operations to ensure optimal efficiency and productivity across all departments.
  • Developed strategic plans to enhance customer satisfaction and drive business growth initiatives.
  • Oversaw budget management, ensuring financial targets were consistently met through effective resource allocation.
  • Implemented process improvements that reduced operational costs while maintaining quality standards in service delivery.
  • Mentored and trained staff, fostering a culture of continuous improvement and professional development.

Prep Cook

Courtyard At Mt. Tabor
07.2022 - 11.2022
  • Prepared ingredients by chopping, slicing, and dicing according to chef specifications.
  • Maintained cleanliness and organization of kitchen workspace to ensure efficient operations.
  • Assisted in inventory management by monitoring stock levels and reporting shortages.
  • Followed food safety protocols to prevent contamination and ensure quality standards.

Education

Bachelor of Arts - Voice, Asian Studies

St Olaf College
Northfield, MN
05-2022

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Workplace safety
  • Staff development
  • Coaching and mentoring
  • Quality control

Certification

Servsafe Certified

Timeline

General Manager

Chipotle Grill
12.2024 - 06.2025

Shift Lead

Chipotle Grill
12.2022 - 11.2025

Prep Cook

Courtyard At Mt. Tabor
07.2022 - 11.2022

Bachelor of Arts - Voice, Asian Studies

St Olaf College

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