Alana Salinas
Phoenix,AZ
Summary
Patient Care Coordinator with over 4 years of experience in clinical processing, and over 2 years of insurance verification and claim filing. Advanced user of software programs such as Microsoft office, Excel, Sycle.net, Fuji, and Paylocity. Developed spreadsheets, supplier lists and management planning tools.
Overview
7
7
years of professional experience
Work History
Medical Registration Supervisor
Southwest Medical Imaging
Scottsdale, Arizona
01.2026 - Current
- Direct a team of oncology imaging registrants for two company sites.
- Develop metric spreadsheets containing monthly collections and productivity percentages.
- Construct and delegate weekly schedules for appropriate exam coverage
Medical Registration Specialist
Southwest Medical Imaging
Phoenix, Arizona
04.2024 - 12.2025
- Provided punctual opening shift service with efficient preparation of office assembly for a smooth flow of patient check-in.
- In-depth utilization of FUJI software for handling PHI and communication with technologists and TA's.
- Collected and arranged patient insurance pertaining to authorization status and payment processing.
Cleaning Specialist
Rest and Relaxation Cleaning Co
Phoenix, AZ
08.2023 - 04.2024
- Reviewed specific needs for each client and completed sanitization within discussed hours.
- Worked inconsistent schedules, short notice appointments and weekends.
- Established friendly and trusting relationships with each client and their family.
Respite Caregiver
Kingsley Healthcare & Social Services
Peoria, AZ
08.2022 - 09.2023
- Provided care for an individual with learning disabilities by monitoring their safety and preparing nutritious meals.
- Organized plans for the individual to build cognitive skills along with aiding in developing an understanding of social skills, public responsibilities and home tasks.
- Communicated effectively with families and healthcare professionals about client needs.
Patient Care Coordinator
Abbott Hearing/Livingston Hearing Aid Center
Avondale, AZ
07.2022 - 05.2023
- Recorded accounts receivable, processed insurance verification and filed claim coding to various insurance companies.
- Extensive utilization and experience of Microsoft office and thorough experience in Sycle software for patient information management.
- Maintained online and paper patient files with appropriate diagnosis and procedure codes for insurance billing.
- Collected incoming office calls/emails for various participating clinics providing constructive guidance.
Barista/Catering Associate
Chartwells Compass Group
Cedar City, UT
09.2021 - 02.2022
- Preformed in a fast paced cafe/market environment. Frequently was solely responsible for all the store.
- Participated in catering services purposed for university gatherings.
- Operated cash register/Diligently cleaned and stocked cafe/market area throughout each shift.
Patient Care Coordinator
Abbott Hearing Aid Centers
Avondale, AZ
06.2020 - 07.2021
- Verified insurance benefits and registered patient information for clinic processing.
- Reported updates on patient information and neatly maintained clinic files.
- Vacuumed, mopped, and restocked the office and its utilities.
Caregiver
Babysitting
Phoenix, AZ
06.2019 - 07.2019
- Cared for high-energy children while sustaining a safe environment and building on reading/literary skills for five days a week for eight hours a day.
Education
- Exercise Science
Southern Utah University
Cedar City, UTSome College (No Degree) - Nuclear Medicine
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZSkills
- Proficient in software and office productivity tools including
- Microsoft Office - Word, Excel, Powerpoint
- Paylocity - HR & Payroll software
- Sycle - Practice management software
- Hearform - Patient record software
- Fuji - Timetable and ePHI software
- Correspondence with insurance companies for benefits determination and accounts reconciliation
- Procedure coding for claim filing
- Adept in oral and written communication with others
Timeline
Medical Registration Supervisor
Southwest Medical Imaging
01.2026 - Current
Medical Registration Specialist
Southwest Medical Imaging
04.2024 - 12.2025
Cleaning Specialist
Rest and Relaxation Cleaning Co
08.2023 - 04.2024
Respite Caregiver
Kingsley Healthcare & Social Services
08.2022 - 09.2023
Patient Care Coordinator
Abbott Hearing/Livingston Hearing Aid Center
07.2022 - 05.2023
Barista/Catering Associate
Chartwells Compass Group
09.2021 - 02.2022
Patient Care Coordinator
Abbott Hearing Aid Centers
06.2020 - 07.2021
Caregiver
Babysitting
06.2019 - 07.2019
- Exercise Science
Southern Utah University
Some College (No Degree) - Nuclear Medicine
Maricopa Community Colleges, Rio Salado Community College