Alanah Charles
Fargo,ND
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server
Double Down Bar
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Associate
Amazon
09.2023 - 05.2024
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
Server
Cracker Barrell Old Country Store
08.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Host/expo
Beer & Fish Co
11.2019 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Cosmetology
Aveda Institute Nashville
Dakota Highschool
Fargo, ND2022
Skills
- Strong Work Ethic
- Cash Handling
- Memory retention
- Point of sale operation
- Self-Motivated and Disciplined
- Warehouse Safety
- Attention to Detail
- Problem-Solving
Timeline
Server
Double Down Bar
09.2023 - Current
Delivery Associate
Amazon
09.2023 - 05.2024
Server
Cracker Barrell Old Country Store
08.2022 - 08.2023
Host/expo
Beer & Fish Co
11.2019 - 06.2022
Cosmetology
Aveda Institute Nashville
Dakota Highschool