Alanah Keeter
The Links at Stono Ferry
Hanahan
6
years of professional experience
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining a clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Work History
Bartender/Server
6 Years 2 Months- Assist Food and Beverage Director in taking inventory and placing orders
- Organize and serve at events for club members
- Resolve scheduling conflicts and cover shifts whenever necessary
- Address customer complaints and inquiries with promptness and professionalism
- Train new bartenders on mixology techniques and customer service standards to enhance team performance
- Maintain cleanliness and organization of bar area in compliance with health regulations to ensure safety standards.
Education
B.S. - Language and International Health, Spanish Concentration
- Intermediate level in Spanish oral, writing, and reading
- Palmetto Fellows Scholar
Skills
Customer service
Empathy & patience
Conflict resolution & communication
Work ethic
Leadership & teamwork
Adaptability
Problem-solving
Goal-oriented
Meticulousness
INTERNSHIP
- National Paraplegic Hospital, Toledo, Spain
- Complementary Rehabilitation Intern, January 2022 – May 2022
- Prepared activities for patients with spinal cord injuries to engage in art therapy
- Aided patients with limited mobility in the completion of therapeutic activities
- Designed/implemented lesson plans for patients who wished to learn English
- Hosted conversations with intermediate level English speakers to improve their communication skills
Timeline
Bartender/Server
The Links at Stono Ferry
05.2020 - CurrentRead More
Clemson University
B.S. from Language and International Health, Spanish Concentration
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