Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Alana (Lana) Russell

Boone,IA

Summary

Dedicated employee with a proven track record at McFarland Clinic, excelling in patient relations and data management. Demonstrated strong organizational skills and effective communication, ensuring seamless scheduling and adherence to HIPAA regulations. As an Elementary School Librarian, successfully managed library operations, enhancing student engagement through creative reading events.


Overview

28
28
years of professional experience

Work History

Receptionist

McFarland Clinic
08.2015 - 06.2020
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Elementary School Librarian

Boone Community School District
08.1992 - 05.2015

- Children's Librarian for Lincoln and Page Elementary Schools serving over 400 students and 40+ teachers and staff.

- Scheduled weekly 1/2 hour class times for storytime/ checkouts

for an average of 20-25 classes/ 2 buildings per week.

_ Maintained thousands of books,including checking in/out

student books, shelving returned books, processing new books and repairing damaged books. I also performed yearly inventories of both libraries at end of school year.

-I kept the libraries eye-appealing and seasonal with planned

reading events/activities.

- I performed any other duties per request of Principal ,and might

add, I was the sole librarian performing all of this without any

extra help.

Education

High School Diploma -

United Community High School
Boone, Iowa
01-1976

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling

Timeline

Receptionist

McFarland Clinic
08.2015 - 06.2020

Elementary School Librarian

Boone Community School District
08.1992 - 05.2015

High School Diploma -

United Community High School
Alana (Lana) Russell