Alandra Moore
Oxford,AL
Summary
Accomplished Manager of Operations at 7 Springs Ministries, adept in logistics management and staff motivation, significantly enhanced customer satisfaction and reduced operational expenses. Leveraged decision-making and team leadership skills to surpass financial targets and optimize inventory control, demonstrating a strong commitment to achieving results and operational excellence. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
Work History
Manager of Operations
7 Springs Ministries
Jacksonville, AL
10.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
CNA
Cooksprings Nursing Home
Pell City, AL
05.2008 - 10.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Medical Assistant
Summit Internal Medicine
Birmingham, AL
03.2005 - 12.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Moody High School
Moody, ALSkills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
- Team Leadership
- Goal Setting
- Inventory Management
- Operations Oversight
- Schedule Management
- Inventory Control
- Employee Motivation
Timeline
Manager of Operations
7 Springs Ministries
10.2023 - Current
CNA
Cooksprings Nursing Home
05.2008 - 10.2012
Medical Assistant
Summit Internal Medicine
03.2005 - 12.2007
Moody High School