Alania Henderson
Maysville,KY
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger Pharmacy
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
Certified Nurse Aide
Ohio Valley Manor
01.2022 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed thorough documentation of patient information in electronic health records.
Certified Nurse Aide
Maysville Nursing And Rehabilitation Center
03.2021 - 01.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed thorough documentation of patient information in electronic health records.
Receptionist
Maysville Nursing And Rehabilitation Center
09.2020 - 03.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Education
Bachelor of Science - Nursing
Beckfield College
Florence, KY06.2026
Associate of Science -
Maysville Community And Technical College
Maysville, KY05.2022
High School Diploma -
Mason County High School
Maysville, KY05.2022
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Bathing Assistance
- Patient Care
- Basic Life Support
- Vital signs monitoring
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
Timeline
Pharmacy Technician
Kroger Pharmacy
12.2023 - Current
Certified Nurse Aide
Ohio Valley Manor
01.2022 - 08.2023
Certified Nurse Aide
Maysville Nursing And Rehabilitation Center
03.2021 - 01.2022
Receptionist
Maysville Nursing And Rehabilitation Center
09.2020 - 03.2021
Bachelor of Science - Nursing
Beckfield College
Associate of Science -
Maysville Community And Technical College
High School Diploma -
Mason County High School