ALANNA COOPER
West Jordan,UT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Payroll Specialist position. Ability to handle multiple projects simultaneously with a high degree of accuracy, Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Payroll Accountant
Nice CXOne
06.2023 - Current
- Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
- Maintained strict confidentiality of sensitive employee information by adhering to stringent data protection policies and best practices.
- Reduced errors in payroll processing by conducting thorough audits and reconciliations of records.
- Managed year-end procedures such as W-2 distribution and tax reporting, ensuring accuracy of documents for all employees.
- Provided exceptional customer service by addressing employee inquiries regarding pay discrepancies and deductions.
Assoc. HR Admin
Tyson Foods
06.2021 - 11.2022
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Ensured accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
- Mastered multiple HRIS platforms, becoming a go-to resource for troubleshooting issues or training new users within the department.
- Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
- Assisted managers in handling employee relations issues through thorough documentation, investigation, and mediation when necessary.
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
Staffing Coordinator
Nexant
05.2019 - 09.2019
- Recruited onsite for call center employee
- Placed job orders with staffing agencies advising them of our needs, interviewed and completed hiring process for those candidates selected to move forward
- In charge of employee relations for all new hires.
Payroll Specialist/Sr. Recruiter/Account Receivable/Collections
BBSI
10.2016 - 11.2018
- Recruited for LI and Clerical/Customer Service Positions
- Placed temporary and perm employees on jobs according to our clients’ needs
- Used strategic recruiting data to ensure better hiring processes to increase revenue and lower costs for companies
- Processed Weekly, Bi-Weekly and Semi-Monthly Payroll for 300 plus staffing and payroll employees
- Maintained employee relations for the company and employee confidential information with accuracy and confidentiality
- Answered incoming calls from clients calling in job orders, and candidates calling in their availability and interest
- Handled accounts payable and receivable, kept accurate aging logs for timely collections.
Contract Recruiter
One Exchange (Extend Health)
05.2013 - 08.2016
- I was responsible for pre-screening each candidate for open positions, scheduling qualified candidates for interview process
- Once approved to be hired, I completed the hiring process including skills tests, background check, and credit checks
- Also responsible for scheduling each new employees for orientation and new hire training
- Along with a team of 3 other recruiters successfully met our KPI’s and the companies’ goals.
Education
High School Diploma -
Granite High School
Salt Lake, UTSkills
- ADP WFN and Vantage
- Tax Liability Calculation
- Payroll Processing
- Account Reconciliation
- Payroll Vendor Management
- Payroll Operations
- Payroll Submission
- Employee Information Protection
- Microsoft Office
Skills Equipment
- Various ATS; Smart Search, People Soft, Taleo, Bull horn
- Payroll systems; HRP, Citrix
- Microsoft Suite Outlook, PowerPoint, WordPerfect, EXCEL
- Various Sourcing Website, Indeed, LinkedIn, Zip recruiter etc.
Timeline
Payroll Accountant
Nice CXOne
06.2023 - Current
Assoc. HR Admin
Tyson Foods
06.2021 - 11.2022
Staffing Coordinator
Nexant
05.2019 - 09.2019
Payroll Specialist/Sr. Recruiter/Account Receivable/Collections
BBSI
10.2016 - 11.2018
Contract Recruiter
One Exchange (Extend Health)
05.2013 - 08.2016
High School Diploma -
Granite High School