Summary
Overview
Work History
Education
Skills
Projects
Hobbies and Interests
Awards
Timeline
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Alanna Garner

Alanna Garner

Prineville,Oregon

Summary

Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in managing operations and maintaining health standards, while fostering teamwork and flexibility in fast-paced environments. Committed to delivering exceptional service and optimizing team performance.

Overview

3
3
years of professional experience

Work History

Barista

Golden Coffee Co.
09.2024 - Current
  • Working at a craft coffee shop where quality and customer satisfaction were our top priorities.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean, effective work environment.
  • Learned multitasking, clear communication, and time management under stressful situations.

Shift Lead

Cuppa Yo Prineville
09.2024 - Current
  • Managed inventory levels, conducting regular stock checks and reordering supplies.
  • Supervised daily operations to ensure efficient workflow and team performance.
  • Scheduled shifts for team members to optimize coverage during peak hours.
  • Collaborated with management to implement new policies and improve service delivery.
  • Maintained cleanliness and organization of work areas to meet health standards.

Server, Hostess

Club Pioneer
01.2023 - 12.2023
  • Gained experience in a restaurant setting. Serving tables, taking orders, and providing exceptional customer service! As well as typical hosting duties, greeting and seating customers, time management for reservations, problem-solving with customers, and making drinks, etc.
  • One year.

Snack Shop Employee

Black Butte Ranch
05.2022 - 08.2022
  • Greeted and helped guests with their inquiries and needs.
  • Gained basic experience with an espresso bar, made a wide variety of hot and cold drinks, and had grill experience, along with lots of interaction with customers!

Education

High School Diploma -

Oregon Family School/Homeschool
Central Oregon

Skills

  • Customer service
  • Teamwork
  • Flexibility
  • Problem-solving
  • Time management
  • Effective communication
  • Conflict resolution
  • Health standards

Projects

  • Former Musical Theater student/actress, Ovation Performing Arts (OPA) Bend theater company. 2016-2021. Actress in seven productions, including Oliver! and Fiddler on the Roof.
  • YWAM Kona Jan-Jun 2024, I was a part of the January 2024 Fire and Fragrance with YWAM Kona., Through this, I learned great people skills, how to work and maneuver in a team, and how to plan and set up events.

Hobbies and Interests

Dental Hygiene, Writing, Painting, Photography

Awards

4.0 student

Timeline

Barista

Golden Coffee Co.
09.2024 - Current

Shift Lead

Cuppa Yo Prineville
09.2024 - Current

Server, Hostess

Club Pioneer
01.2023 - 12.2023

Snack Shop Employee

Black Butte Ranch
05.2022 - 08.2022

High School Diploma -

Oregon Family School/Homeschool

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