Alanna Schiano
Brooklyn,New York
Summary
Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Upbeat, customer-focused Sales Associate many years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
26
26
years of professional experience
Work History
Sales Associate
Richmond town/ Garden Center
Staten Island, NY
01.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
Teachers Assistant
Most Precious Blood Catholic School
Brooklyn, NY
09.2006 - 06.2009
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Greeted parents at school events to provide information about curriculum and activities.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
Camp Counselor
Our Space Summer Camp
Brooklyn, NY
07.2007 - 08.2008
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Conducted pre-camp orientation sessions for new campers and parents.
- Assisted in developing weekly lesson plans for various age groups.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Communicated regularly with parents regarding their child's progress at camp.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Waitress/Party Hostess
Embassy Terrace
Brooklyn, NY
01.1998 - 03.2000
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
High School Diploma -
Board of Education of The City of New York
Brooklyn, NY01-2000
High School
Bishop Kearney High School
Brooklyn, NYSkills
- Inventory Control
- Customer Needs Assessment
- Payment Processing
- Cash Register Operation
- Store Opening and Closing
- Excellent communication skills
- Merchandise Display
- Exceptional customer service
Timeline
Sales Associate
Richmond town/ Garden Center
01.2023 - 02.2024
Camp Counselor
Our Space Summer Camp
07.2007 - 08.2008
Teachers Assistant
Most Precious Blood Catholic School
09.2006 - 06.2009
Waitress/Party Hostess
Embassy Terrace
01.1998 - 03.2000
High School Diploma -
Board of Education of The City of New York
High School
Bishop Kearney High School
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