Alannah Hochstetler
Austin,TX
Summary
Dedicated and hard-working candidate specializing in customer service, sales, leadership and marketing. Looking for my next full-time position to take advantage of my skills and continue to gain knowledge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Server
Local Foods
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Sales Advisor
H&M
08.2021 - 08.2023
- Working within a fast-paced retail environment, providing high quality customer service and styling advice
- Gained significant experience in visual merchandising and marketing
- Became a leader and trainer in the store, coaching many new hires on company standards, store operations and customer service
- Accurately managed cash flow operations totaling $1,000-$6,000 per shift
- Performed complete inventory checks of clothing and supplies.
Barista
Lazy Heron Coffee House/ The Ragtime Oriole
01.2020 - 08.2021
- Invested in learning the art and skill of coffee
- Worked in a timely manner to meet expectations of customers and staff
- Mastered the craft of specialty coffee, wine and craft beer
- Memorized over 50+ menu items to create customized beverages for 200+ customers daily
- Optimized workflow by maintaining a clean and organized work space
- Accurately managed cashflow operations daily.
Freelance Photographer
04.2018 - 08.2021
- Ran and operated personal business of photography
- Interacted with many different people of differing cultures and backgrounds
- Provided exceptional photos of special events such as weddings, graduates and family photos
- Managed and was introduced to personal financing through experience in freelance work.
Education
Associates Degree in Psychology -
Liberty University
12.2022
High School Diploma -
Kingdom Academy
05.2020
Skills
- Restaurant Experience
- Espresso machine operation
- Teamwork and Collaboration
- Creative Freelance
- Coding HTML, HTML5 ,CSS
- Cashflow Operations
- Barista & Wine Service
- Store Marketing
- Food Serving and Preparation
- Retail Sales
- Photography
Certification
- LEARN2SERVE: TABC – certification to serve alcohol
- LEARN2SERVE: food handlers certificate
State
TX
Zip
78758
City
Austin
Timeline
Barista/Server
Local Foods
08.2023 - Current
Sales Advisor
H&M
08.2021 - 08.2023
Barista
Lazy Heron Coffee House/ The Ragtime Oriole
01.2020 - 08.2021
Freelance Photographer
04.2018 - 08.2021
Associates Degree in Psychology -
Liberty University
High School Diploma -
Kingdom Academy
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