Josclyn Quackenbush
Nutley
Summary
Customer-focused professional with solid experience in enhancing satisfaction through effective communication and detail orientation. Expertise in cash handling and food safety, ensuring a clean and welcoming environment in fast-paced settings. Knowledgeable in insurance claims processing and HIPAA compliance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Barista
Toast City Diner
Montclair
11.2025 - Current
- As a server/barista, I provide friendly and efficient customer service in a fast-paced diner environment by taking orders, preparing and serving food and beverages, and ensuring a clean and welcoming atmosphere.
- I handle cash and card transactions accurately, collaborate with team members to maintain smooth operations, and prioritize customer satisfaction through clear communication and attention to detail.
- I am adaptable, dependable, and skilled at multitasking during high-volume service periods.
Medical Biller/Assistant
Here To There Counseling Services
05.2025 - Current
- As a Medical Biller/Assistant I process insurance claims using electronic billing systems efficiently.
- Communicate with insurance companies regarding claim denials and adjustments.
- Maintain confidential patient records while managing billing inquiries.
- Assist with various office tasks to support operational effectiveness.
Sales Associate
Deadwax Records
Goodyear
08.2023 - 12.2024
- Facilitated positive customer experiences by actively engaging with customers and addressing their needs.
- Answered customer inquiries and guided them in finding products, enhancing overall satisfaction.
- Maintained cleanliness and organization on the sales floor to support seamless transitions between shifts.
Sales Associate
Gravitate Smoke & Vape
Goodyear
12.2023 - 10.2024
- Engaged with customers to provide a positive and comprehensive shopping experience.
- Cleaned and organized store to prepare for next shift, ensuring efficient operations.
- Assisted customers in selecting merchandise to enhance their experience.
- Processed transactions accurately using point-of-sale systems for efficient sales.
Dining Room Server
Legacy House
Avondale
03.2023 - 08.2023
- As a Dining Room Server, I served residents and their families quickly and kindly. I also bussed tables, ran food, and kept the dining area and kitchen clean.
Dining Room Server
The Groves
Goodyear
01.2022 - 03.2023
- As a Dining Room Server, I served residents and their families quickly and kindly. I also also bussed tables, ran food, and kept the dining area and kitchen clean.
Fulfillment Expert/General Merchandise Expert
Target Corporation
Goodyear
07.2022 - 12.2022
- As a Fulfillment Expert, I could complete several tasks in a very short period.
- As a General Merchandise Expert, I could push freight at a fast pace and took care of all my priorities.
Education
High School -
Millennium High School
Goodyear, Arizona05.2023
Skills
- Serving Experience
- Food Service
- Restaurant Experience
- Customer Service
- Host/Hostess
- Busser
- Food Handling
- Food Safety
- Food Preparation
- Cash Handling
- Kitchen Experience
- Babysitting
- Nannying
- Childcare
- Freight Experience
- Merchandising
Certification
- Food Handlers Card
- OSHA 10
- CPR Certified
- BLS Certified
Languages
English
Timeline
Server/Barista
Toast City Diner
11.2025 - Current
Medical Biller/Assistant
Here To There Counseling Services
05.2025 - Current
Sales Associate
Gravitate Smoke & Vape
12.2023 - 10.2024
Sales Associate
Deadwax Records
08.2023 - 12.2024
Dining Room Server
Legacy House
03.2023 - 08.2023
Fulfillment Expert/General Merchandise Expert
Target Corporation
07.2022 - 12.2022
Dining Room Server
The Groves
01.2022 - 03.2023
High School -
Millennium High School