Alannah Morales
Indianapolis,IN
Summary
Professional and compassionate Medical Assistant offering 3+ years of solid skills in a variety of healthcare roles. Dedication, attention to detail, organizational skills, and precision are key strengths that help me in fast paced environments, problem solving, and exceptional patient care. Committed to making meaningful contributions and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
UNIT SECRETARY
Community Rehabilitation Hospital South
Greenwood, IN
10.2022 - 12.2025
- Organized patient records and medical charts in an efficient manner to ensure accuracy of data.
- Operated office equipment such as copiers, fax machines, and scanners efficiently to complete day-to-day tasks quickly.
- Demonstrated exceptional customer service skills while interacting with patients, families and staff members.
- Performed various administrative tasks such as scheduling appointments, filing paperwork and answering phones.
PATIENT SUPPORT TECHNICIAN
Community Rehabilitation Hospital South
Greenwood, IN
10.2022 - 12.2025
- Performed patient care responsibilities considering needs specific to the standard of care for patient's age, and diagnosis.
- Provided general nursing care: positioning patients, lifting and turning patients, applying/utilizing special equipment, assisting patients with the bedpan, commode; assists ambulating patients. Uses correct body mechanics.
- Obtained and recorded temperature, pulse, respirations, blood pressure, weight, intake and output.
- Answered patient call lights, anticipated patient's needs and maked rounds to assigned patients.
DISPATCHER
Hix Wrecker Service
Indianapolis, IN
03.2019 - 07.2020
- Proficiently used computer systems for data entry, tracking, and managing of driver information.
- Provided timely updates on order status and delivery times to customers and drivers.
- Demonstrated strong problem solving skills in resolving customer inquiries and complaints.
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
FRONT END SUPERVISOR
Kroger
Indianapolis, IN
02.2014 - 02.2019
- Provided support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Managed cash control, sales and cash items and records for the store.
- Collaborated with associates and promoted teamwork to help achieve company/store goals.
- Promoted trust and respect among associates.
Education
HIGH SCHOOL DIPLOMA -
The Excel Center
Indianapolis, IN06-2026
Skills
- Strong organization
- Adaptable
- Compassionate
- Clinical documentation
- HIPAA compliance
- Verbal and written communication
- Professional telephone etiquette
- Time management
- Patient scheduling
- Medical office administration
- Training and coaching
- Computer proficiency
Certification
- Certified Clinical Medical Assistant: PJ4S6T8S2
Effective until: 5/20/2027
- BLS Provider : 271263863992
Effective until: 4/2028
Timeline
UNIT SECRETARY
Community Rehabilitation Hospital South
10.2022 - 12.2025
PATIENT SUPPORT TECHNICIAN
Community Rehabilitation Hospital South
10.2022 - 12.2025
DISPATCHER
Hix Wrecker Service
03.2019 - 07.2020
FRONT END SUPERVISOR
Kroger
02.2014 - 02.2019
HIGH SCHOOL DIPLOMA -
The Excel Center