Summary
Overview
Work History
Education
Skills
Timeline
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Alannah Sanger

Dover,DE

Summary

High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Banquet Server

Prime Royal Events
Dover , DE
03.2023 - Current
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Served food to over 600 customers per shift.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Organized payment transactions accurately while providing excellent customer service.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

Apple American Group LLC
Dover, DE
06.2022 - 01.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Took orders from customers accurately and in a timely manner.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.

To-Go Specialist

Apple American Group LLC
Dover, DE
06.2022 - 01.2024
  • Stored prepared foods correctly in designated areas following established sanitation guidelines.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Collaborated with team to deliver timely service of items.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered 70+ calls per shift to assist with customer questions and concerns.

Education

High School Diploma -

First State Military Academy
Clayton
06-2022

Skills

  • Safe Food Handling
  • Guest Engagement
  • Order Management
  • Cash Handling
  • POS Operation
  • Effective Customer Upselling
  • Quality Control
  • High-Volume Dining

Timeline

Banquet Server

Prime Royal Events
03.2023 - Current

Server

Apple American Group LLC
06.2022 - 01.2024

To-Go Specialist

Apple American Group LLC
06.2022 - 01.2024

High School Diploma -

First State Military Academy
Alannah Sanger