Alannah Sanger
Dover,DE
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Banquet Server
Prime Royal Events
Dover , DE
03.2023 - Current
- Verified food tray contents and transported each from kitchen to banquet hall.
- Served food to over 600 customers per shift.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Organized payment transactions accurately while providing excellent customer service.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Apple American Group LLC
Dover, DE
06.2022 - 01.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Followed health safety guidelines when preparing and serving food products.
To-Go Specialist
Apple American Group LLC
Dover, DE
06.2022 - 01.2024
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Collaborated with team to deliver timely service of items.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered 70+ calls per shift to assist with customer questions and concerns.
Education
High School Diploma -
First State Military Academy
Clayton06-2022
Skills
- Safe Food Handling
- Guest Engagement
- Order Management
- Cash Handling
- POS Operation
- Effective Customer Upselling
- Quality Control
- High-Volume Dining
Timeline
Banquet Server
Prime Royal Events
03.2023 - Current
Server
Apple American Group LLC
06.2022 - 01.2024
To-Go Specialist
Apple American Group LLC
06.2022 - 01.2024
High School Diploma -
First State Military Academy
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