Alanya Viney
Elk Grove,CA
Summary
Dynamic leader and security professional. Excelled in access control, CCTV monitoring and fostering a welcoming atmosphere, significantly enhancing safety and operational efficiency. Skilled in conflict resolution and team training, demonstrating a commitment to excellence and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
11.2023 - Current
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Shift Leader
Gunther’s Ice Cream
03.2023 - 11.2023
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
Package Handler
FedEx
06.2022 - 05.2023
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
Education
Electrician Technician
UEI College
Sacramento, CASacramento Charter High School
Sacramento, CA06.2023
Skills
- Staff Management
- CCTV Monitoring
- Crime Prevention
- Stationary surveillance
- Emergency Management
- Access Control
- Security Guard License
Certification
BSIS guard card
Timeline
Security Officer
Allied Universal Security Services
11.2023 - Current
Shift Leader
Gunther’s Ice Cream
03.2023 - 11.2023
Package Handler
FedEx
06.2022 - 05.2023
Electrician Technician
UEI College
Sacramento Charter High School