Alanys Sandoval
Broward,Florida
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a Customer service role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
5
5
years of professional experience
Work History
Housekeeper
A Family Friend Group
Miami, Florida
11.2023 - 12.2024
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Swept and damp-mopped private stairways and hallways.
- Inspected furniture for damage or stains in between guest stays.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Emptied trash receptacles throughout the property.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Changed bed linens and towels, tidied up rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Shop Seller
Dorys Electronics
Caracas , Venezuela
03.2020 - 08.2020
- Maintained knowledge of sales and promotions, return policies and security practices.
- Collaborated with others to discuss new opportunities.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Answered store and merchandise questions and led customers to wanted items.
- Understood and followed oral and written directions.
- Performed cashier duties such as processing payments, issuing receipts, and handling returns.
Education
High School Diploma -
Everglades High School
Miramar, FL12-2024
Skills
- Product Knowledge
- Product Promotions
- Product Demonstration
- Guest Services
- Customer Service
- Fast learning
Languages
Spanish
Professional
English
Professional
Affiliations
- Leader school club ( The Job and Career Opportunities club)
Timeline
Housekeeper
A Family Friend Group
11.2023 - 12.2024
Shop Seller
Dorys Electronics
03.2020 - 08.2020
High School Diploma -
Everglades High School
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