Alapdeep Singh
Arcata,CA
Summary
Reliable and adaptable healthcare support professional with experience in patient care, administrative support, and customer service. Skilled in scheduling appointments and maintaining records. Proven ability to communicate effectively with patients, families, and staff while ensuring HIPAA compliance and accurate documentation.
Overview
4
4
years of professional experience
Work History
Patient Services Specialist
Providence Orthopedics Surgery
Eureka, CA
12.2025 - Current
- Stayed calm under pressure and dealt with difficult situations.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information.
- Answered incoming calls, scheduled appointments.
- Adapted quickly to changing policies within the clinic.
- Improved patient satisfaction with efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Facilitated communication between patients and healthcare providers, ensuring clear understanding of expectations of patient care.
Activities Assistant
Ceres Post Acute Care
Ceres, CA
10.2023 - 05.2025
- Facilitated 10+ weekly activities to support resident engagement, wellness, and socialization.
- Partnered with interdisciplinary staff and families to plan meaningful events promoting community.
- Maintained accurate documentation in compliance with HIPAA and facility policies.
- Advocated for residents’ social and emotional needs, collaborating with healthcare teams and families.
- Assisting residents with mobility and communication issues.
Cashier
The Baseball Club of Modesto
Modesto, CA
06.2022 - 12.2022
- Provided customer service to hundreds of fans per event, ensuring efficient transactions.
- Operated cash register, processed payments, and balanced drawer with 100% accuracy.
- Restocked and organized merchandise to maintain a clean, inviting retail space.
Education
High School Diploma -
Central Valley High School
Ceres, CASkills
- Patient Registration & Appointment Scheduling
- Electronic Health Records (EHR)
- Customer Service & Communication
- Fast-Paced Environment Adaptability
- Conflict Resolution & Problem Solving
- Team Collaboration & Multi-tasking
Timeline
Patient Services Specialist
Providence Orthopedics Surgery
12.2025 - Current
Activities Assistant
Ceres Post Acute Care
10.2023 - 05.2025
Cashier
The Baseball Club of Modesto
06.2022 - 12.2022
High School Diploma -
Central Valley High School