Fully rule-compliant Cage Cashier II brings top-notch skills in money handling and deposit management. Detail-oriented in verifying totals and reconciling transactions. Serves customers with friendly and upbeat style.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cage Cashier
Hoosier Park Racing & Casino
Anderson, IN
04.2022 - Current
Processed various cash transactions and answered gaming customer questions.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Quickly and accurately counted drawers at start and end of each shift.
Performed check cashing for customers based on company policies.
Issued gaming coins and tokens to customers for cash.
Verified individual amounts of loose coin and bundled paper money.
Secured casino funds not in use after balancing cash drawer.
Verified over $Amount of cash and credit payments daily.
Sold chips, tokens or tickets to patrons based on individual needs.
Protected customers by following information security procedures and maintaining confidentiality of transactions.
Moved currency, coins and chips following exact security protocols.
Counted cash, prepared deposits and balanced accounts.
Helped patrons access funds by cashing checkers and processing credit card advances.
Understood and consistently followed gaming commission rules governing establishment activities.
Verified and processed authorization forms for transactions.
Documented exchange transactions in computer system with high accuracy.
Offered information about operations and procedures to help with questions.
Crew Manager
White Castle Restaurant
Anderson, IN
04.2019 - 04.2022
Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
Created and implemented policies to achieve customer satisfaction and maintain food service standards.
Communicated and negotiated with various vendors to obtain necessary inventory.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.
Boosted employee satisfaction Number% by developing staff recognition and accountability program, reducing staff turnover Number%.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Maximized quality assurance by completing frequent line checks.
Education
Ged -
Anderson High School
Anderson, IN
08.2014
Skills
Cash Counting Machine Operations
Money Security
Till Counting
Voucher and Chips Cashing
Credit Card Transaction Processing
Reading Comprehension
Customer Needs Assessments
Customer Satisfaction
Critical Thinking
Safe Deposit Box Oversight
Store Opening and Closing
Currency Counting
Merchandise Sales
Returns Policies
Client Support
Financial Transactions
Security Protocols
Maintaining Detailed Records
Summary Reports
Store Merchandising
Learning Strategies
Timeline
Cage Cashier
Hoosier Park Racing & Casino
04.2022 - Current
Crew Manager
White Castle Restaurant
04.2019 - 04.2022
Ged -
Anderson High School
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