Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Butz

Reno,NV

Summary

Ethical Cage Cashier dedicated to providing flawless and fast service to guests with upbeat and positive attitude. Comfortable handling up to $3000000[Amount] in cage cart and up to $ 500000 throughout daily shifts. Well-versed in accurately cashing out employee tips, exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully.

Overview

11
11
years of professional experience

Work History

Main Cage Cashier

Atlantis Casino Hotel
Reno, NV
09.2020 - 10.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Processed various cash transactions and answered gaming customer questions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Performed check cashing for customers based on company policies.
  • Verified individual amounts of loose coin and bundled paper money.

Main Cage Cashier

Silver Legacy Hotel Casino
Reno, NV
09.2016 - 09.2018
  • Quickly and accurately counted drawers at start and end of each shift.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Processed various cash transactions and answered gaming customer questions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Performed check cashing for customers based on company policies.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Moved currency, coins and chips following exact security protocols.

Cage Supervisor

Western Village Casino Hotel
Sparks, NV
11.2005 - 01.2013
  • Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
  • Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
  • Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.
  • Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
  • Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
  • Cashed checks and paid out money by verifying correct signatures, numerical amounts and sufficient funds in accounts.
  • Assisted [Number] guests per [Timeframe] with various transactional needs such as credit card advances, chip cashouts and check cashing.

Education

Bachelor of Arts - Political Science And Government

CSU Sacramento
Sacramento, CA
12.1986

Skills

  • Safe Deposit Box Oversight
  • Internal Controls Compliance
  • Critical Thinking
  • Currency Counting
  • Customer Experience
  • Money Security
  • Foreign Currency Exchanges
  • Legal Standards
  • Cash Counting Machine Operations
  • Credit Card Transaction Processing
  • Team Contribution
  • Security Protocols

Timeline

Main Cage Cashier

Atlantis Casino Hotel
09.2020 - 10.2022

Main Cage Cashier

Silver Legacy Hotel Casino
09.2016 - 09.2018

Cage Supervisor

Western Village Casino Hotel
11.2005 - 01.2013

Bachelor of Arts - Political Science And Government

CSU Sacramento

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Kevin Butz