Summary
Overview
Work History
Education
Skills
Timeline
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Madeline LaCombe

Main Cage Cashier
Baton Rouge,LA

Summary

Diligent Cage Cashier with 2-year background assisting guests with chips, cash, fast cash tickets, promotional play, credit cards and checking accounts. Reliable and focused professional with efficient wire transfer handling abilities. Bringing over 2 years of experience in Baton Rouge area. Great multitasker accomplished in handling casino and customer needs. Dependable in maintaining security standards and protecting confidential information. Accurate with checks, tokens and coins.

Overview

3
3
years of professional experience

Work History

Main Cage Cashier

Penn Entertainment
04.2021 - 10.2023
  • Processed various cash transactions and answered gaming customer questions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Checked customer identification and verified signatures for large transactions.
  • Moved currency, coins and chips following exact security protocols.
  • Understood and consistently followed gaming commission rules governing establishment activities.
  • Verified and processed authorization forms for transactions.
  • Helped patrons access funds by cashing checkers and processing credit card advances.
  • Trained, oriented and mentored new cashiers in money handling and cage security procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.

Wait Staff Member

Regatta Seafood And Steakhouse
06.2020 - 10.2020
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.

Education

No Degree - Criminal Justice

McNeese State University
Lake Charles, LA

High School Diploma -

Lake Arthur High School
Lake Arthur, LA
05.2018

Skills

  • Financial Control Administration
  • Currency Counting
  • Records Maintenance
  • Cash Handling
  • Currency Exchanges
  • Account Balancing
  • Cash Drawer Reconciliation
  • Bank Deposit Preparation

Timeline

Main Cage Cashier

Penn Entertainment
04.2021 - 10.2023

Wait Staff Member

Regatta Seafood And Steakhouse
06.2020 - 10.2020

No Degree - Criminal Justice

McNeese State University

High School Diploma -

Lake Arthur High School

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Madeline LaCombeMain Cage Cashier