Ethical Cage Cashier dedicated to providing flawless and fast service to guests with upbeat and positive attitude. Comfortable handling up to $23 million in cage cart and up to $1.5 million throughout daily shifts. Well-versed in accurately cashing out employee tips, exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Senior Cage Cashier
Rivers Casino
Pittsburgh, United States
08.2017 - Current
Processed various cash transactions and answered gaming customer questions.
Counted and recorded assigned funds and made exchanges of funds throughout shift.
Quickly and accurately counted drawers at start and end of each shift.
Performed check cashing for customers based on company policies.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Issued gaming coins and tokens to customers for cash.
Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
Understood and consistently followed gaming commission rules governing establishment activities.
Sold chips, tokens or tickets to patrons based on individual needs.
Verified over $2.5 million of cash and credit payments daily.
Manager
Burger King
Pittsburgh, United States
07.1993 - 06.2017
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Approved regular payroll submissions for employees.
Landscaper
Burger King
Pittsburgh, United States
05.1999 - 10.2012
Maintained grounds by trimming, weeding and general clean-up.
Performed planting, watering, mulching and edging of lawns.
Removed weeds, hazards and debris from common pathways to improve usability.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Education
High School Diploma -
Shaler Area High School
Pittsburgh, PA
06.1996
Skills
Till Counting
Maintaining Detailed Records
Foreign Currency Exchanges
Customer Needs Assessments
Financial Transactions
Voucher and Chips Cashing
Recordkeeping Compliance
Customer Accounts Management
Financial Control Administration
Certification
Certified CPR certified, Rivers Casino - 05-05-2022 til 05-06-25