Alashia Kirkwood
Milwaukee
Summary
Reliable worker with a versatile background in customer-facing roles. Strong time management and team collaboration skills have led to improved workflow and customer satisfaction. Prepared to leverage expertise for operational excellence in future endeavors.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Mail Processing Clerk
United Mailing Services
Brookfield
05.2025 - Current
- Sorted incoming mail by destination and urgency for efficient processing.
- Operated mail processing equipment and ensured proper handling of materials.
- Collaborated with team members to maintain workflow and address issues promptly.
Environmental Services Housekeeper
Advocate Aurora Health Care
Milwaukee
09.2023 - 05.2025
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Operated cleaning equipment safely and effectively throughout the facility.
- Followed established protocols for infection control and hazardous waste disposal.
Sales Ambassador
American Eagle Outfitters, Inc
Wauwatosa
11.2021 - 08.2023
- Engaged customers with product knowledge and style advice.
- Assisted in maintaining visual merchandising standards throughout the store.
- Processed transactions accurately and efficiently at the cash register.
Retail Cashier
Panera Bread
Wauwatosa
09.2020 - 11.2021
- Processed customer transactions efficiently and accurately at a busy bakery-café.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections and provided product knowledge.
Education
Associate in Business - Business Management
Milwaukee Area Technical College
Milwaukee, WI 01.2023 - 12.2024
Wauwatosa West High School
Wauwatosa, WISkills
- Customer service
- Team collaboration
- Time management
- Sales techniques
- Accuracy and precision
- Problem-solving skills
- Strong organization skills
- Continuous improvement
- Reliability
- Quality control
- Computer literacy
Certification
- Certified EKG Technician
- CPR Certification
- BLS Certification
- Driver’s License (July 2022 - June 2031
Timeline
Mail Processing Clerk
United Mailing Services
05.2025 - Current
Environmental Services Housekeeper
Advocate Aurora Health Care
09.2023 - 05.2025
Associate in Business - Business Management
Milwaukee Area Technical College
01.2023 - 12.2024
Sales Ambassador
American Eagle Outfitters, Inc
11.2021 - 08.2023
Retail Cashier
Panera Bread
09.2020 - 11.2021
Wauwatosa West High School