Alastor Barrabes
Tampa,FL
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Host
Berries in the Grove
06.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Service Representative
Milam's Market
06.2024 - 08.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Catering Team Leader
Creative Dining Services
09.2023 - 05.2024
- Ensured compliance with health and safety regulations, maintaining a clean and safe working environment for all staff members.
- Trained new staff members on company policies and procedures, leading to a well-informed team capable of handling any situation.
- Streamlined event planning processes for increased efficiency and a smoother experience for clients.
Education
Some College (No Degree) -
Calvin University
Grand Rapids, MI 08.2023 - 05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Berries in the Grove
06.2024 - 08.2024
Customer Service Representative
Milam's Market
06.2024 - 08.2024
Catering Team Leader
Creative Dining Services
09.2023 - 05.2024
Some College (No Degree) -
Calvin University
08.2023 - 05.2024