Alaura Galarsa
Medford
Summary
Dedicated and hardworking individual with a strong focus on customer service. Skilled in multitasking and ensuring efficient operations. Committed to creating supportive environments for the public and staff.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Providence Heart Clinic
Medford
09.2024 - Current
- Schedule patient appointments and cardiology procedures efficiently.
- Cultivate a supportive atmosphere for patients and staff by delivering outstanding customer service.
- Ensure all necessary documentation is completed accurately and submitted in a timely manner.
- Manage phone queue addressing inquiries and resolving issues in a timely and empathetic manner.
Patient Registrar
Fairchild Medical Center
Yreka
11.2017 - 08.2023
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient health information.
- Greeted patients and established purpose of visit to complete check-in procedure quickly.
- Trained new employees on proper use of registration systems and processes.
- Scheduled appointments, registered patients, and verified insurance benefits.
Secretary
Jeffrey Chitwood, CPA
Yreka
07.2016 - 10.2017
- Scheduled appointments and managed calendars for multiple team members.
- Maintained confidentiality of sensitive information in all communications.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Sent and distributed mail and parcels.
Education
Graduate Certificate - Medical Billing And Coding
Carrington College
Albuquerque, NM12-2013
GED -
Central New Mexico Community College
Albuquerque, NM08-2011
Skills
- Attention to detail
- Multitasking
- Verbal and written communication
- Creative problem solving
- Customer service
- Confidentiality
Timeline
Patient Care Coordinator
Providence Heart Clinic
09.2024 - Current
Patient Registrar
Fairchild Medical Center
11.2017 - 08.2023
Secretary
Jeffrey Chitwood, CPA
07.2016 - 10.2017
Graduate Certificate - Medical Billing And Coding
Carrington College
GED -
Central New Mexico Community College