Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaya Bouton Taylor

Dover

Summary

Dynamic and customer-focused professional with extensive experience at Walmart as an Online Personal Shopper. Proven track record in enhancing customer satisfaction through personalized recommendations and efficient order fulfillment. Skilled in product picking and delivery management, demonstrating patience and empathy to build loyal client relationships. Committed to achieving high satisfaction ratings and quality goals.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
04.2024 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.

Cashier

Dicks Sporing Goods
10.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

No Degree - Radiologic Technology

Keiser University
Lakeland
08-2027

High School Diploma -

Strawberry Crest Highschool
Dover, FL
01-2025

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Delivery management
  • Customer service

Timeline

Online Personal Shopper

Walmart
04.2024 - Current

Cashier

Dicks Sporing Goods
10.2023 - 04.2024

No Degree - Radiologic Technology

Keiser University

High School Diploma -

Strawberry Crest Highschool

Similar Profiles

CREATE PROFILE
Alaya Bouton Taylor