Alayna Curtiss
Burns,WY
Summary
Dedicated with proven expertise in cash handling and transaction processing, committed to delivering exceptional customer service and building strong client relationships.
Overview
5
5
years of professional experience
Work History
Teller
Blue Federal Credit Union
Cheyenne, Wyoming
01.2024 - 01.2026
- Processed large volumes of currency swiftly and accurately, minimizing errors.
- Processed customer transactions with accuracy and efficiency.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawer through regular audits to ensure accuracy.
- Educated customers on credit union products and services, improving their financial literacy.
- Collaborated with team members to improve service delivery.
- Built and maintained client relationships through quality, personalized interactions.
Cashier Coordinator
TJ Maxx, TJX Companies
Cheyenne, Wyoming
02.2021 - 11.2023
- Processed cash payments to ensure accurate transactions., credit, and gift card transactions accurately and securely.
- Maintained organized and clean checkout area to enhance customer experience.
- Trained new cashiers on procedures and customer service standards effectively.
- Provided excellent customer service and promoted loyalty programs, fostering customer retention and increasing sales potential.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Assisted customers in locating merchandise throughout the store.
- Engaged with customers to create a friendly shopping atmosphere. and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure seamless store operations.
Education
High School Diploma -
Triumph High School
Cheyenne, WY01-2022
Skills
- Cash handling
- Transaction processing
- Cash drawer balancing
- Exceptional customer service
- Customer relationship building
- Team collaboration
- Effective communication
- Excellent communication skills
- Problem solving
- Listening and comprehension
- Patience and empathy
- Professionalism and courtesy
- Strong work ethic
Timeline
Teller
Blue Federal Credit Union
01.2024 - 01.2026
Cashier Coordinator
TJ Maxx, TJX Companies
02.2021 - 11.2023
High School Diploma -
Triumph High School