Alayna Glaese
Freeman,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Supervisor
Sevita Health
05.2022 - Current
- Provided ongoing direction and leadership for program operations.
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Managed volunteer programs focused on providing community services to underserved populations.
Patient Care Coordinator Level 2
Bardavon Health Innovations
02.2021 - 05.2022
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Answered incoming calls, scheduled appointments and filed medical records.
General Manager
Tropical Smoothie Cafe
09.2020 - 01.2021
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Pleasant Hill High School
Pleasant Hill, MO2015
Skills
- Time Management
- Customer Service
Certification
Crisis Prevention Intervention Certified
First Aid Certified
Level 1 Medication Aide
Timeline
Program Supervisor
Sevita Health
05.2022 - Current
Patient Care Coordinator Level 2
Bardavon Health Innovations
02.2021 - 05.2022
General Manager
Tropical Smoothie Cafe
09.2020 - 01.2021
High School Diploma -
Pleasant Hill High School
Crisis Prevention Intervention Certified
First Aid Certified
Level 1 Medication Aide
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