Alayna Norviel
Colt,AR
Summary
Dynamic Medical Secretary with proven expertise at ARcare in enhancing patient intake and appointment scheduling. Skilled in medical terminology and customer service, I excelled in maintaining accurate records and ensuring timely referrals. My strong communication and multitasking abilities contributed to improved operational efficiency and patient satisfaction.
Overview
1
1
year of professional experience
Work History
Medical Secretary
ARcare
Wynne, AR
12.2024 - Current
- Managed appointment scheduling and patient intake processes efficiently.
- Assisted in maintaining accurate patient records using electronic health record systems such as Epic, Citrix and Greenway.
- Supported medical staff and APRN by preparing signed documents for specific appointments and ensuring referrals were promptly completed for our patients.
- Communicated effectively with patients regarding insurance verification and billing inquiries.
Education
High School Diploma -
Arkansas Virtual Academy
North Little Rock, ARSkills
- Medical terminology
- Clinical support
- Customer service
- Patient scheduling
- Payment processing
- Verbal and written communication
- Multitasking and prioritization
- Referral Documentation
Timeline
Medical Secretary
ARcare
12.2024 - Current
High School Diploma -
Arkansas Virtual Academy