Motivated professional recognized for enhancing customer interactions and driving team performance. Experienced in employee mentorship and training material development, ready to leverage skills to contribute to a thriving sales environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Lead Manager
Five Below
Ruston, LA
02.2025 - Current
Directed sales team to achieve store goals through effective strategy implementation.
Developed training materials to enhance staff product knowledge and customer interaction.
Mentored new hires on sales techniques and company policies for consistent performance.
Collaborated with management to create a positive workplace culture and team spirit.
Seasonal Part-Time Sales Lead
Five Below
Ruston, LA
11.2024 - 02.2025
Trained, coached, and mentored seasonal associates as they were being hired for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Picked up money orders and maintained cash balance in all registers.
Sales Associate
Five Below
Ruston, LA
07.2024 - 11.2024
Organized racks and shelves to maintain store visual appeal, engage with customers, and promote specific merchandise.
Handling cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Build relationships with customers to encourage repeat business.
Crew Member
Johnny’s Pizza House
Rayville, LA
06.2022 - 06.2024
Worked the front counter, back kitchen, and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with other crew members and management.
Education
Bachelor of Science - Health Services Administration
University of Louisiana At Lafayette
Lafayette, LA
05.2028
University Pathway Diploma -
Rayville High School
Rayville, LA
05.2024
Skills
Customer service
Employee training
Team building
Verbal and written communication
Sales team management
Exceptional multi-tasker
Affiliations
Valedictorian
National Honors Society
Certification
CPR Certified
Timeline
Sales Lead Manager
Five Below
02.2025 - Current
Seasonal Part-Time Sales Lead
Five Below
11.2024 - 02.2025
Sales Associate
Five Below
07.2024 - 11.2024
Crew Member
Johnny’s Pizza House
06.2022 - 06.2024
Bachelor of Science - Health Services Administration