ALAYNA STEPHENS
Willard,Ohio
Summary
Kind, results-driven individual offering a positive and ambitious presence while willing to apply present skills to new environments & opportunities.
Overview
3
3
years of professional experience
Work History
Office Technician
P.T. Services Rehabilitation
07.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked supplies.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track patient information.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted patients at entryway and directed/assisted them properly.
- Tracked Medicare patients charges and notified therapists of modifiers needed.
- ETC.
Office Technician
Mercy Willard Rehab & Wellness Center
09.2022 - 06.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept office supplies well organized and sufficiently stocked supplies.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track patient information.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted patients at entryway and directed/assisted them properly.
- Tracked Medicare patients charges and notified therapists of modifiers needed.
- ETC.
Food Service Coordinator
Willard Child Development Center
11.2021 - 04.2022
- Greeted patients & visitors
- Registered & checked in patients
- Prepared new patient paperwork/packets
- Built patient's information on Epic chart
- Copied, scanned, and faxed all necessary paperwork
- Kept an organized office space for a good work flow
- Contacted other offices for demographics/referrals
- Set up/made changes to appointments
- Accepted co-payments
- Kept records of Medicare patient's balances
- Etc
- Customer Service
- Multitasking
- Interacted with children
- Meal prepped & planned
- Stocked supplies within inventory
- Created grocery-order lists
- Cleaned & organized
- Coordinated kitchen independently
COVID-19 Screener
Mercy Health
06.2020 - 05.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Education
No Degree - Real Estate Certificate
Ohio University
RemoteHigh School Diploma - undefined
Willard High School
Willard, OH06.2020
Skills
- Departmental Support
- Serve Customer Needs
- Office Reception
- Data Entry
- Customer Experience
- Manage Calendars
- Greeting Visitors
- Information Updates
Timeline
Office Technician
P.T. Services Rehabilitation
07.2023 - Current
Office Technician
Mercy Willard Rehab & Wellness Center
09.2022 - 06.2023
Food Service Coordinator
Willard Child Development Center
11.2021 - 04.2022
COVID-19 Screener
Mercy Health
06.2020 - 05.2021
No Degree - Real Estate Certificate
Ohio University
High School Diploma - undefined
Willard High School
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