ALAYNE THORNTON
Omaha,Texas
Summary
Results-oriented Operations Manager with expertise in project scheduling and conflict resolution. Skilled in document management and inventory procurement, ensuring compliance with state regulations while improving operational efficiency. Facilitates effective communication among teams to enhance project outcomes.
Overview
37
37
years of professional experience
Work History
Sales Associate
Trico Lumber
Hughes Springs, Texas
04.2024 - Current
- Facilitated contractor sales, contributing to average revenue of $500,000.
- Assessed inventory for 1,200 tools and safety equipment, ensuring availability for sales.
- Maintained supplier relationships to secure timely material procurement, contributing to operational efficiency.
Pro-Desk associate
Home Depot
Mt. Pleasant, Tx
04.2020 - 02.2024
- Led district sales each quarter in 2021, achieving an average of $1.4 million.
- Earned recognition as a top five district salesperson from 2022 to 2024 with monthly awards.
- Resolved customer complaints, ensuring satisfaction while maintaining professionalism.
- Assisted customers with inquiries and facilitated order placements, enhancing overall service efficiency.
- Collaborated with accounting, marketing, merchandising, and warehousing to improve customer satisfaction.
- Performed inventory checks to ensure product availability and precision.
Personal Assistant
Elizabeth Wolfe
01.2016 - 01.2019
- Managed daily scheduling and appointments for executive leadership.
- Coordinated travel arrangements and itineraries for business trips.
- Prepared meeting agendas and took detailed minutes during discussions.
- Logistics coordination
- Microsoft Office proficiency
- Effective communication
- Conflict resolution
- Maintained secure archive of company and personal files, facilitating easy retrieval and organization.
- Liquidated company assets post-closure of Erosion Control, Inc., ensuring efficient disposal of equipment, fixtures, and real estate properties.
Operations Manager
Erosion Control, Inc.
01.2011 - 01.2016
- Oversaw operations to align with strategic goals and enhance overall efficiency.
- Ensured compliance of vehicle records with Texas Department of Transportation, Railroad Commission, and interstate inspection standards.
- Managed turf establishment projects as a DBE highway subcontractor for Texas Department of Transportation and Army Corps of Engineers, utilizing block sod, native and wildflower seeding, and soil retention blanket installation to effectively minimize soil erosion.
Office Manager
Erosion Control, Inc.
01.2002 - 01.2011
- Processed employee timecards weekly for payroll, ensuring accuracy and timely submission.
- Managed and executed all previous responsibilities consistently, maintaining operational continuity.
- Coordinated extended-stay travel reservations for out-of-town employees, ensuring compliance with company policies and timely arrangements.
- Procured materials for jobsites and selected vendors to meet project requirements.
- Assisted Vice President of Estimating Department throughout the duration for the monthly State Letting using TX Dot website and/or Whitley & Siddons.
- Collaborated with commercial insurance agents to ensure compliance with policy limits on highway subcontracts.
Receptionist/File Clerk
Erosion Control, Inc.
01.1989 - 01.2002
- Screened and routed calls for Erosion Control, Inc. and subsidiaries, enhancing communication flow for operations.
- Organized and maintained material receipts and delivery tickets for subcontractors, ensuring accurate record-keeping and enabling effective project tracking.
- Collaborated with Field Supervisor to prepare essential paperwork for jobsite. facilitating operational readiness.
- Organized and updated Department of Labor I-9 files for compliance.
Education
Disable Business Enterprise Seminars -
Texas Department of Transportation - District 12
Harris County01-2016
Course in business management -
North Harris Community College
01-1997
High School -
Spring High School
01-1980
Skills
- Document management
- Problem solving
- Interpersonal skills
- Logistics coordination
- Microsoft Office proficiency
- Effective communication
- Conflict resolution
Accomplishments
State of Texas Notary Public Commission, 01/01/92, 12/31/17
Timeline
Sales Associate
Trico Lumber
04.2024 - Current
Pro-Desk associate
Home Depot
04.2020 - 02.2024
Personal Assistant
Elizabeth Wolfe
01.2016 - 01.2019
Operations Manager
Erosion Control, Inc.
01.2011 - 01.2016
Office Manager
Erosion Control, Inc.
01.2002 - 01.2011
Receptionist/File Clerk
Erosion Control, Inc.
01.1989 - 01.2002
Disable Business Enterprise Seminars -
Texas Department of Transportation - District 12
Course in business management -
North Harris Community College
High School -
Spring High School