Alaysia Wilson
Crescent,OK
Summary
Dedicated and results-driven customer service professional with over 2 years of experience in providing exceptional service and support to clients. Thrives in fast-paced environments, demonstrating the ability to prioritize task effectively and meet deadlines under pressure. Highly motivated to lean and contribute on a daily basis, consistently seeking opportunities for professional growth and development. Skilled communicator with a knack for conveying information clearly and efficiently to both customers and colleagues. Eager to expand my skill set by learning new software programs and technologies, levering them to enhance productivity and streamline operations. Seeking a role where I can utilize my customer service expertise, adaptability, motivation, communication skills, and eagerness to learn to make a positive impact on the organization.
Overview
3
3
years of professional experience
Work History
Cashier
Oncue Express
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with strong sense of personal responsibility.
- Built relationships with customers to encourage repeat business.
- Skilled at working independently and collaboratively within team environment.
Runner
Blusource Energy
08.2021 - 11.2022
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Worked with customers to pack items according to specific desires and requirements.
- Collaborated with team members to complete timely orders and avoid delays.
Waitress
Olive Garden
11.2020 - 07.2021
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Utilized strong multitasking skills to manage multiple tables.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
Education
High School Diploma -
Crescent High School
Crescent, OK06.2020
Skills
- Customer Service
- Fast Learner
- Creative Thinking
- POS Systems
- Written and verbal communication
- Adaptable and Flexible
- Strong multitasking
- Strong Work Ethic
- Team Player
- Goal Setting and Prioritization
Timeline
Cashier
Oncue Express
11.2022 - Current
Runner
Blusource Energy
08.2021 - 11.2022
Waitress
Olive Garden
11.2020 - 07.2021
High School Diploma -
Crescent High School