Alayza Garcia
SSA Group LLC
Portland,TX
3
years of professional experience
- Friendly and adaptable barista with a strong focus on creating welcoming customer experiences. Skilled in time management and cash handling, consistently enhancing service quality and team productivity.
- Offering excellent interpersonal skills and genuine interest in the coffee industry, eager to learn and develop in a fast-paced environContributes to team-oriented setting and maintains a high standard of cleanliness and organizationReady to use and develop communication and customer service skills in the given roles.ls in given roles.
Work History
Barista
2 Years 6 Months- Prepared and served high-quality beverages in a fast-paced environment.
- Operated espresso machines and maintained cleanliness in the work area.
- Managed cash register and processed customer transactions efficiently.
- Assisted customers with menu selections, enhancing overall experience.
- Ensured compliance with health and safety regulations during daily operations.
- Collaborated with team to streamline workflow and improve service speed.
- Implemented inventory tracking system to reduce waste and optimize supplies.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, a positive environment.ive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled the line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Provided exceptional customer service, resolving any complaints promptly and maintaining a positive reputation.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma
Skills
Cash register operation
Welcoming demeanor
Cash management
Workspace sanitation
Shift management
Attention to detail
Time management
Problem-solving
Sanitation practices
Exceptional customer service
Team player
Friendly and outgoing
Adaptive and creative
Decision-making
Product knowledge
Professional demeanor
Timeline
Barista
SSA Group LLC
02.2024 - CurrentRead More
Gregory Portland High School
High School Diploma
Read More