Alazae Bell
Rockingham,NC
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Experienced Stylist with Number years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use Type tools and products to achieve desired outcomes. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Shift Manager
Firehouse Subs
Rockingham, NC
06.2020 - Current
- I currently work at firehouse but I am looking for a new and better job that’s organized
- Also I have 4-5 years of experience doing customer service and a year in management experience
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Hairstylist
Home Business
Rockingham, NC
06.2019 - Current
- Processed payments, entering sales in register for prompt customer service.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
High school diploma - undefined
Richmond Senior High School
08.2017 - 06.2019
Certificate - Cosmetology
Anson College of Cosmetology
Wadesboro, NC 06.2020 - 03.2021
Skills
Customer service
Timeline
Certificate - Cosmetology
Anson College of Cosmetology
06.2020 - 03.2021
Shift Manager
Firehouse Subs
06.2020 - Current
Hairstylist
Home Business
06.2019 - Current
High school diploma - undefined
Richmond Senior High School
08.2017 - 06.2019