Alazey Porras
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am great with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand in order to meet company needs with consistent and organized practices.
Overview
6
6
years of professional experience
Work History
Facilities Coordinator
Redcar Properties
Santa Monica, California
06.2024 - Current
- Coordinated facility maintenance schedules to ensure operational efficiency.
- Managed vendor relationships for service contracts and supplier agreements.
- Facilitated communication between departments regarding facility-related issues.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Managed tenant relations to ensure satisfaction and address concerns promptly.
- Conducted property inspections to maintain safety and quality standards.
- Analyzed project timelines to identify potential scheduling conflicts.
- Conducted data analysis and created reports to track progress against goals.
- Established reporting criteria and standards to effectively maintain data integrity.
Preventative Maintenance and Procurement Coordinator
Goodwill of Southern California
10.2022 - 06.2024
- This position requires a lot of communication, coordination, and organization
- Furthermore the ability to multitask, research, handling expenses by creating a tracker and purchase orders
- Time management is a crucial factor in this position and department as we are constantly received work orders for different stores and issues.
- Performed research to identify potential suppliers that offer quality products at competitive prices.
- Created purchase orders, tracked shipments and ensured timely delivery of goods.
- Maintained vendor relationships by responding promptly to inquiries and resolving any issues or discrepancies quickly.
- Coordinated with other departments on project-specific purchasing needs.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Reviewed and approved vendor invoices.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
- Assisted with relocations and remodeling projects, including ordering furniture and supplies.
- Processed purchase orders for new materials needed for upkeep or repair of facilities.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Front of House and Back of House Employee
Urban Plates
La Jolla
09.2021 - 09.2022
- Collaborating and communicating effectively with the team in order to guarantee great customer service
- Organizing, time management, money handling, and serving food.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Resolved any customer complaints or issues promptly with professionalism.
- Delivered guest orders to correct tables or take-out counter.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared and cooked meals according to restaurant recipes and standards.
- Maintained sanitation, health, and safety standards in the kitchen area.
Hostess
Avila's El Ranchito Restaurant
Huntington Park
08.2020 - 09.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Keeping track of time and keeping everything organized
- Money handling, taking third party orders and working closely with management to keep customers satisfied.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take to go orders.
Admin Intern
Hunter Best Cleaning
Culver City , CA
10.2020 - 08.2021
- Resolved inconsistencies in information and compiled data into specified format for entry.
- Assisted with other clerical duties such as photocopying, scanning, faxing, sorting mail.
- Coded information according to standard procedures prior to entering it into a computerized system.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Student Worker
University of California San Diego HDH Dining Service
La Jolla, CA
09.2019 - 03.2020
- Informed customers about ingredients used in menu items.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted in setting up food stations with fresh ingredients and supplies.
- Maintained cleanliness of kitchen equipment such as ovens, grills, fryers, slicers, mixers.
- Prepared and served a variety of salads, pizzas, entrees, desserts, and beverages as requested by guests.
Education
MBA - Business Administration And Management
California State University of Long Beach
Long Beach, CA06-2026
Bachelors of International Business -
University of California San Diego
06.2022
High School Diploma -
Huntington Park High School
06.2018
Skills
- Bilingual
- Critical Thinking
- Problem Solving
- Multitasking
- Adaptability
- Scheduling and Calendar Management
- Time Management
- Customer Service
- Money Handling
- Data Entry and Documentation
- Training New Employees
- Budget Administration
- Purchasing Processes
- Project Coordination
- Vendor Sourcing and Relations
- Microsoft Office and Excel
Awards
Employee of the month at UCSD Ocean View
Languages
- English
- Spanish
Education and Training
other
Timeline
Facilities Coordinator
Redcar Properties
06.2024 - Current
Preventative Maintenance and Procurement Coordinator
Goodwill of Southern California
10.2022 - 06.2024
Front of House and Back of House Employee
Urban Plates
09.2021 - 09.2022
Admin Intern
Hunter Best Cleaning
10.2020 - 08.2021
Hostess
Avila's El Ranchito Restaurant
08.2020 - 09.2021
Student Worker
University of California San Diego HDH Dining Service
09.2019 - 03.2020
MBA - Business Administration And Management
California State University of Long Beach
Bachelors of International Business -
University of California San Diego
High School Diploma -
Huntington Park High School