Alba Coello Aguilar
Galax,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Galax, VA
01.2024 - 07.2024
- Created personalized shopping experiences for each customer.
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Determined the best delivery methods based on order size and destination.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Greeted customers and answered product or service questions.
Front Desk Receptionist
Eye Care on The Ridge
Hillsville, VA
08.2022 - 09.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
Certificate - Dental Assisting
Wytheville Community College
Wytheville, VA05-2024
Certificate - X-Ray
Wytheville Community College
Wytheville, VA05-2024
Certificate - CPR
Wytheville Community College
Wytheville, VA05-2024
Associate of Applied Science - Legal Administrative Assistance
Wytheville Community College
Wytheville, VA05-2023
High School Diploma -
Galax High School
Galax, VA06-2021
Skills
- Sales Experience
- Route Planning
- Planning and Organization
- Time Management
- Appointment Confirmation
- Customer Service
- Administrative Support
- Spreadsheet Tracking
- Organizational Skills
- Fluent in Spanish and English
- Appointment Scheduling
- Computer Skills
Accomplishments
- A-B Honor Roll, Galax High School 2017-2021
- AAPPL Assessment VA Seal Of Biliteracy, Galax High School 2021
- Carroll County Sheriff's Office Public Safety Scholarship, Galax High School 2021
- Galax Apparel Corporation Scholarship, Galax High School 2021
- Wytheville Community College 2021 Local Board Scholarships, Galax High School 2021
Timeline
Online Personal Shopper
Walmart
01.2024 - 07.2024
Front Desk Receptionist
Eye Care on The Ridge
08.2022 - 09.2023
Certificate - Dental Assisting
Wytheville Community College
Certificate - X-Ray
Wytheville Community College
Certificate - CPR
Wytheville Community College
Associate of Applied Science - Legal Administrative Assistance
Wytheville Community College
High School Diploma -
Galax High School