Lizzyt Carmona
Nashua,United States
Summary
Compassionate bilingual Medical Assistant with robust background in providing emotional and practical assistance to families in need. Looking to utilize my skills as I transition into a new career as a family service associate. Skilled in case management, crisis intervention, and resource coordination. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Respected for empathy, communication, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
PCA
Benchmark Assisted Living
11.2021 - 04.2022
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Medical Assistant
ConvenientMD urgent care
08.2019 - 11.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
New England Heart and vascular institute
11.2017 - 08.2019
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Front Desk Representative
Manchester Community Health center
10.2016 - 11.2017
- Enhanced patient satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Managed phone lines effectively, reducing hold times and directing calls appropriately for improved communication across departments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Education
Medical Assistant -
Lincoln Tech Institute
Lowell, Ma11.2016
Liberal Arts - Medical
Mont Vernon College
Nashua, Nh11.2014
Diploma -
Nashua High School South
Nashua, Nh06.2014
Skills
- Bilingual- Spanish
- Answered multi-line phone Administration
- Insurance verification
- Staff Management
- Billing And diagnostic
- Coding Diagnostic Testing
- Safety Procedures
- CPR certification
- EMR software
- HIPAA & OSHA compliance
- Conflict Resolution
- Client needs assessments
- Written and verbal communication
- Data Collection
- Organization and Time management
- Analytical skills
- Documentation control
- Microsoft Office
Personal Information
Title: Medical Assistant
Timeline
PCA
Benchmark Assisted Living
11.2021 - 04.2022
Medical Assistant
ConvenientMD urgent care
08.2019 - 11.2021
Medical Assistant
New England Heart and vascular institute
11.2017 - 08.2019
Front Desk Representative
Manchester Community Health center
10.2016 - 11.2017
Medical Assistant -
Lincoln Tech Institute
Liberal Arts - Medical
Mont Vernon College
Diploma -
Nashua High School South