Elsa Navarro
Clovis,CA
Summary
Bilingual healthcare and front desk professional with experience supporting Spanish- and English-speaking clients in fast-paced settings. Brings hands-on care support with ADLs, vital signs, medication reminders, scheduling, documentation, and coordinated communication with customers, vendors, and insurance partners.
Overview
1
1
Certification
9
9
years of professional experience
Work History
PCA Personal Care Assistant
A-Plus In Home Care
Fresno, CA
12.2025 - Current
- Supported clients with personal care and daily living activities to promote independence and well-being.
- Monitored patient health by checking vital signs.
- Supported clients in following prescribed medication schedules.
- Recorded client interactions and care details to support continuity of care and team communication.
- Prepared meals and completed housekeeping tasks.
- Scheduled appointments and arranged transportation.
Campus Monitor
Clovis Unified School District
Clovis , CA
12.2025 - 12.2026
- Monitored campus areas to support student safety and school rule compliance at Clovis Unified School District.
- Supervised hallways, lunch areas, and playgrounds during daily student transitions.
- Delivered first aid to students to ensure their health and safety.
- Responded to student behavior concerns using calm redirection and consistent guidance.
Front Desk Receptionist
Cavallino Collision Center
Palo Alto, California
05.2018 - 07.2023
- Provided bilingual customer assistance in Spanish and English, enhancing communication with vendors and insurance companies through effective phone and email interactions.
- Answered incoming calls and routed questions to proper service staff.
- Coordinated customer repair appointments to ensure timely service and coordinated drop-off times with customers.
- Communicated repair status updates between estimators, technicians, and customers.
- Completed and organized repair paperwork for accurate record-keeping and maintained organized front desk records.
Education
General Education (High school or equivalent) -
James Lick High School
San Jose, CASkills
- Activities of Daily Living (ADLs) assessment
- Vital signs
- Scheduling
- Customer Service
- Office Administration
- Data Entry
- Bilingual- Spanish
- Medication reminders
- Care documentation
- End-of-life care
- Dementia care
- Appointment scheduling
- Customer service
- Communication skills
- Problem-solving aptitude
Certification
- Certified Nursing Assistant 2025
- Home Health Aid 2026
- Certificate in Medical Billing and Coding 2012
Timeline
Campus Monitor
Clovis Unified School District
12.2025 - 12.2026
PCA Personal Care Assistant
A-Plus In Home Care
12.2025 - Current
Front Desk Receptionist
Cavallino Collision Center
05.2018 - 07.2023
General Education (High school or equivalent) -
James Lick High School