Dedicated professional specializing in records management, appointment scheduling, and customer service. Proven ability to enhance patient care through effective communication and problem-solving skills. Consistently ensures compliance and operational efficiency in healthcare settings.
Overview
12
12
years of professional experience
Work History
Desk Clerk
Florida Cancer Specialists
Naples
09.2023 - Current
Greeted guests upon arrival, providing a friendly and professional welcome.
Coordinated appointment scheduling for oncology patients, ensuring timely access to care and effective communication with providers.
Managed patient check-ins and verified insurance information for accuracy.
Maintained organized patient files and electronic health records, supporting compliance and streamlined access to patient information.
Processed billing information and handled payment transactions accurately, facilitating smooth financial operations for patient care.
Processed billing information and handled payment transactions with precision.
Collaborated with medical team to facilitate logistics of patient care.
Ensured cleanliness of front desk and lobby areas to maintain a welcoming environment.
Medical Assistant
Advocare Childrens Medical
Ridley Park
01.2015 - 12.2021
Assisted healthcare providers in patient examinations and procedures, enhancing workflow efficiency.
Administered vaccinations and conducted basic laboratory tests as directed.
Scheduled and managed patient appointments and follow-up visits, ensuring seamless care continuity.
Informed patients and families about treatment plans and medication guidelines, promoting understanding and adherence.
Administered vaccinations and conducted basic laboratory tests.