Albania Martinez

Crew Member

Chipotle Restaurant

02.2022 - Current

Escalated problems or complaints to relevant supervisor or manager for resolution.
Operated cash register to ring up final bill and process various forms of payment.
Prepared salads, soups and sandwiches for customers.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Assisted other team members to achieve goals.
Collaborated with team members to complete orders.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Kept food preparation area, equipment, and utensils clean and sanitary.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Became familiar with products to answer questions and make suggestions.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Provided excellent customer service by greeting customers and meeting quality expectations.
Documented customer orders and conveyed special requests to kitchen staff.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prepared products following restaurant, health, and safety standards and procedures.
Worked well with teammates and accepted coaching from management team.
Backed up servers by setting up trays and completing some food deliveries.