Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Albanie Uwakweh

Katy

Summary

Dedicated Talent Supervisor with extensive experience in managing and overseeing employee operations. Recognized for enhancing production efficiency through proven strategies, while prioritizing workplace safety in fast-paced environments. Committed to fostering a positive customer experience by ensuring satisfaction remains the top priority. Utilizes a proactive approach to create a well-run business that values both employees and customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Wendy's
Katy
02.2023 - 12.2024
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Informed guests about daily specials, new dishes, and changes in the menu.
  • Served orders to customers at windows, counters and tables.
  • Operated cash register and received payment from customers in cash or credit form.
  • Managed inventory levels by ordering necessary supplies as needed.

Shift Team Leader

Taco Cabana
Katy
11.2021 - 01.2023
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Manager

ACG Texas, IHOP
Katy
02.2022 - 06.2022
  • Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times
  • Reviewed and periodically updated seating chart to reflect open and occupied seating
  • Seated guests, accounting for special requests and available seating
  • Answered the phone to take delivery or pickup orders from callers
  • Informed guests about daily specials, new dishes, and changes in the menu

Education

Associate of Science - Business Management

Houston Community College
Houston, TX
06-2027

High School Diploma -

Pflugerville High School
Pflugerville, TX
06.2014

Skills

  • Prioritization and Scheduling
  • Customer service
  • Restaurant experience
  • Food Service Leadership
  • Food Safety Management
  • Inventory Management
  • Cash Handling Expertise
  • Skilled in Shift Supervision
  • Food Preparation Skills
  • Organizational skills

Certification

  • ServSafe
  • Food Handler Certification
  • TABC Certified
  • Driver's License

References

References available upon request.

Timeline

Shift Manager

Wendy's
02.2023 - 12.2024

Manager

ACG Texas, IHOP
02.2022 - 06.2022

Shift Team Leader

Taco Cabana
11.2021 - 01.2023

Associate of Science - Business Management

Houston Community College

High School Diploma -

Pflugerville High School

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Albanie Uwakweh