Summary
Overview
Work History
Education
Skills
Foodexperience
Certification
Languages
Accomplishments
Timeline
Generic

Albano Muñoz

Brooklyn,NY

Summary

Honored as Employee of the Quarter for exemplary work ethic and service quality. Accomplished Bartender/Server with a focus on efficient order management and effective upselling techniques. Maintains up-to-date knowledge of menu offerings to enhance customer satisfaction. Years of kitchen experience contribute to a comprehensive understanding of food safety and service dynamics.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server/bartender

1 Hotel Brooklyn Bridge
08.2024 - Current
  • Serving and bartending in the multiples restaurants of the property, the osprey, Harriet's rooftop, barbutto.
  • Managed multiple tables simultaneously, maintaining high service quality during peak hours.
  • Served food and beverages promptly, prioritizing customer needs and satisfaction.
  • Utilized POS system for efficient order placement, billing management, and complimentary items handling.
  • Collaborated with team members to enhance workflow and guest experiences during busy shifts.
  • Cultivated relationships with regular customers to foster loyalty and repeat business.
  • Executed opening and closing duties, preparing dining area for seamless transitions.
  • Maintained a clean and orderly dining area, ensuring an enjoyable experience for guests.
  • Bussed and reset tables promptly, upholding cleanliness in dining and work areas.

Server/Bartender

Soledad by Julian Medina
01.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously.
  • Served food and beverages with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Line Cook

Llama Inn
06.2023 - 01.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Bartender

Yosemite The River Restaurant
06.2021 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift, garnishes, stock of inventory

Server

JOYA by Cirque du Soleil
04.2018 - 08.2019
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Skills

  • Sales proficiency
  • Wine and spirits knowledge
  • Strong work ethic
  • Exceptional customer service
  • High-volume dining experience
  • Bilingual in Spanish and English
  • Knife skills
  • Management expertise

Foodexperience

American, Peruvian, Mexican, Latin American, Italian, Japanese

Certification

California food handler

Languages

English
Full Professional
Spanish
Native or Bilingual

Accomplishments

1 hotel Brooklyn bridge employee of the quarter of the year

Timeline

Lead Server/bartender

1 Hotel Brooklyn Bridge
08.2024 - Current

Server/Bartender

Soledad by Julian Medina
01.2024 - 08.2024

Line Cook

Llama Inn
06.2023 - 01.2024

Bartender

Yosemite The River Restaurant
06.2021 - 06.2023

Server

JOYA by Cirque du Soleil
04.2018 - 08.2019

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Albano Muñoz