Albany Greene
Ware Shoals,SC
Summary
Highly motivated and detail-oriented professional eager to build a career in loan administration and customer service. A quick learner with strong organizational skills and a keen interest in banking and finance. Excellent communication abilities and a commitment to providing top-tier customer support. Adept at working in fast-paced environments and learning new systems efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tax Preparer ( Volunteer)
United Way- VITA Program
02.2024 - 04.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Gained hands-on experience in tax preparation, financial documentation, and compliance.
- Developed strong attention to detail and financial accuracy.
Customer Service Representative
Alorica
11.2021 - 03.2023
- Assist customers with inquiries and provide excellent customer support
- Maintain accurate records and data entry with attention to detail
- Learn and apply company policies and procedures efficiently
- Work effectively in a team environment to meet customer needs
Education
Associate In Accounting - Accounting
Greenville Technical College
Greenville, SC05.2024
High School Diploma -
Greenwood High School
Greenwood, SC05.2020
Skills
- Customer Service
- Communication
- Adaptability
- Attention to Detail
- Accuracy
- Banking Processes
- Data Entry
- Organizational Skills
- Problem-Solving
- Critical Thinking
- Microsoft Office
- Word
- Excel
- Outlook
Certification
- Willing to complete necessary training and certifications to excel in the role.
Additional Information
Strong work ethic and eagerness to learn banking processes., Comfortable using computers and learning new software., Available to start immediately and open to professional development opportunities.
Timeline
Tax Preparer ( Volunteer)
United Way- VITA Program
02.2024 - 04.2024
Customer Service Representative
Alorica
11.2021 - 03.2023
Associate In Accounting - Accounting
Greenville Technical College
High School Diploma -
Greenwood High School
Similar Profiles
Nahlah MohamedNahlah Mohamed
Volunteer at VITA ProgramVolunteer at VITA Program
Kyle Xiong LiKyle Xiong Li
Volunteer at Volunteer Income Tax Assistance (VITA) ProgramVolunteer at Volunteer Income Tax Assistance (VITA) Program
Rachel CruzRachel Cruz
Vita Secretary at IRS VITA ProgramVita Secretary at IRS VITA Program